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Your Complete Guide to Understanding Behavior Flow

Published by on in category Analytics

Diagram depicting various paths in a Behavior Flow chart

Decoding the Dynamics of User Behavior

Gain a comprehensive understanding of Behavior Flow, a report that provides insights into how users navigate your website or application. Discover how Behavior Flow differentiates from other flow reports like User Flow, Workflow, and Task Flow. Learn the techniques for reading these reports and how they can provide valuable data on user engagement and experience.

What is Behavior Flow?

Sample of a Behavior Flow report

Behavior Flow is a report that visualizes the path users take through a website or application. It helps to identify the content that keeps users engaged, as well as areas that may need improvement.

Behavior Flow in Universal Analytics

Universal Analytics Behavior Flow chart

In Universal Analytics, the Behavior Flow report provides a visual representation of user paths. It helps you track user engagement by showing how users move from one page or event to another.

Difference Between User Flow and Behavior Flow

Comparative chart of User Flow and Behavior Flow

While Behavior Flow focuses on user engagement with content, User Flow compares traffic volumes from different sources. The latter helps identify which marketing channels are most effective in sending traffic to your site.

How to Read Behavior Flow Reports

Screenshot showing how to read a Behavior Flow report

To interpret Behavior Flow reports, you can select different view types from the top right corner. These can include content grouping, automatically grouped pages, events, or a combination of both pages and events.

What is a Behavior Flow Chart?

Example of a Challenging Behavior Flow chart

A Behavior Flow Chart is a graphical representation used to explore why certain behaviors may be occurring. It evaluates environmental factors and considers more specific assessments when necessary.

User Flow vs Workflow vs Task Flow

Diagram showing the differences between User Flow, Workflow, and Task Flow

User Flow is centered around the steps a user takes to complete a task. Workflow encapsulates a series of business tasks. Task Flow focuses on explicit user interactions via navigation buttons like 'Next' and 'Previous'.

Landing Page vs Starting Page in Behavior Flow

Differences between Landing Page and Starting Page displayed in chart form

The landing page is the first page a user encounters on your site, while the starting page is where visitors begin exploring. Both serve different roles in user engagement and can be tracked in Behavior Flow reports.

The Four Principles of Behavior

Graphic illustrating the four principles of behavior

Applied Behavior Analysis principles target four main functions: escape or avoidance, attention seeking, access to tangibles, and instant gratification. Understanding these principles can help in behavior assessment and modification.

Leveraging the Power of Behavior Analytics

With the help of this guide, you've gained a holistic view of Behavior Flow in analytics. Now you understand its difference from other flow models, know how to read its reports, and can utilize it for better user engagement. Apply these insights to optimize your user experience and marketing strategies.

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